Add any
restoration
Included
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Established 1962
Town & Country Dental Studios.
The right fi t for you and your practice.
There are dental labs that supply products – and then there’s Town & Country Dental Studios. We’ve been an
invaluable resource to the Northeastern dental community for half a century. Yes, we deliver dental restoration
products of the highest quality – meticulously crafted and fi nished for superior fi t and outstanding aesthetics.
But we also keep you at the forefront of technology through our leadership role in the Technical Research
Consortium. We provide personal guidance and support so you can take on the most challenging cases with
confi dence. And we deliver the kind of prompt, responsive service that helps take the stress out of managing a
busy workday. If that’s not true of your lab, you deserve to take a look at Town & Country.
SIMPL Dental Restorations
SIMPL makes the practice of restoring implants
uncomplicated, stress-free, and profi table. Here’s how:
Easy to prescribe. All it takes to create a SIMPL restoration
is a fi xture-level impression with transfer coping, a counter
model and bite.
Advanced technology for precision fi t. SIMPL abutments
are machine-fabricated directly from 3D computer models
generated from exacting laser scans of each master cast.
You get a patient-specifi c abutment you can fi t quickly
and easily.
All-inclusive. There are no parts for you to supply or
order. Every SIMPL case is delivered complete with all
parts included: choice of crown, abutment screw, anti-
rotation placement jig, the Atlantis custom abutment
(either titanium or zirconia), and soft-tissue model.
Free technical support. As the fi rst Atlantis “Super Elite” laboratory in the
Northeast, Town & Country has the experience and technical know-how to support
you every step of the way.
Outstanding service. Town & Country of ers prompt pickup and delivery and can
complete a SIMPL case in as little as 10 days, all with an outstanding warranty.
Free Case Consultation
–
Call us at
1-800-925-8696
www.townandcountrydental.com
Super Elite Lab
©2014 All rights reserved. SIMPL is a registered trademark of Town & Country Dental Studios
ES497369_DPR1014_TOWN2_FP.pgs 09.03.2014 23:43 ADV
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PEOPLE
behind the SCeneS
GC America
David Bogusz
Deming Prize Award
Carestream Dental’s Matthew Greer, product manager
for extraoral imaging, recently answered questions from
DPR on the new CS 8100 3D extraoral imaging system.
Q: Tell us a little about your background.
A: I have been with Carestream Dental since 2011 in
various roles, ranging from Customer Service to Product
Management. I started from the ground up to really get to
know our customers and understand their expectations
and needs. Now, I am responsible for translating those
needs into new products, like the CS 8100 3D, as well as
enhancements to Carestream Dental’s current extraoral
imaging portfolio—including panoramic, cephalometric
and CBCT units.
Q: How did this product/technology come about?
A: Believe it or not, the concept of the CS 8100 3D was born
10 years ago with the launch of the 8000 extraoral imag-
ing system. We knew the 8000 was just the frst step—the
plan was always to move towards a more affordable and
easy-to-use imaging systems for all dental professionals.
What we call the “Voice of the Customer,” is very
important at Carestream Dental; the needs of the general
practitioner were foremost in our minds while developing
the system. What we were hearing was that doctors wanted
the benefts of CBCT, but didn’t want to give up valuable
offce real estate, so we knew compact was key. However,
when you go smaller, you have to be clever. We were able
to minimize the space required while maximizing image
quality and ease of use. For example, we removed the laser
beams for patient posi-
tioning and replaced it
with a lettered bite block
that is as easy as ABC for
consistent patient posi-
tioning. The CS 8100
3D also features a brush-
less induction motor
that keeps the system
vibration-free and virtu-
ally noiseless—great for
image quality and when working in a small space.
Q: What are some of the product’s best benefts?
A: The CS 8100 3D combines award-winning 2D imag-
ing with the power of 3D into one easy-to-use unit. It’s
designed to fit the needs of large and small practices,
alike—more specifcally, general practitioners, endodon-
tists and periodontists. Plus, it has the smallest footprint
of any 3D imaging unit on the market—the CS 8100 3D
could literally fit inside a closet. I’ve seen “before and
after” pictures of the unit standing in place of what was
once a bookshelf.
Thanks to a special, patented process, the boxes that
the CS 8100 3D is delivered in can actually be broken
down and used to assemble the unit in less than half a day.
Not only did we design the CS 8100 3D to give the practi-
tioner the best image quality available in the most compact
system on the market, but we also stand by the robustness
of this product with a never-before-seen eight year war-
ranty available at the time of purchase.
Q: How do you expect this technology to help improve
oral care going forward?
A: The size and affordability of the CS 8100 3D means
it’s a great option for anyone, from general practi-
tioners to specialists. Our ultimate goal was to take
CBCT imaging to the doctors who never thought it
would be a possibility for their practice. 3D imaging
really is now available for everyone. With the power of
3D, not only can you perform procedures with more
confdence—like implant placements—but you can do
them more effectively—like molar endodontics—and
you can also facilitate greater acceptance of treatment.
The CS 8100 3D features the EndoHD mode (5 cm
x 5 cm), for high-resolution scans with 75 µm preci-
sion to capture the smallest details of root and canal
morphology. The system also facilitates lower dose
examinations by acquiring images quickly with Fast
Scan mode.
I became interested in the imaging industry while
studying for my bachelor’s degree in biomedical engi-
neering. In conjunction with the MR Research Group
and the Clinical Cardiovascular Research Institute at
Emory University School of Medicine, I was part of a
team that designed and built a MRI-compatible calf exer-
cise machine for use in a phase II clinical trial determining
the effectiveness of a novel pharmaceutical therapy for
patients with peripheral arterial disease.
I have always had a passion for technology, espe-
cially technology that can improve patient outcomes.
Seeing that technology in practice and being a part
of bringing that technology to the market to deliver
life-altering treatments inspired me then and contin-
ues to drive my work today. I am proud to work for a
company that champions an approach of designing
humanized technology that provides diagnostic excel-
lence in an easy-to-use format to integrate with any
workfow.
by Stan Goff
December 2014
|
DENTAL
PRODUCTS
REPORT.COM
|
27
David Bogusz, Senior Marketing Manager at GC
America Inc., believes the marketing department and
everyone at GC America does business according to
the Semui philosophy, which touts doing something
not for your sake but the sake of others.
“GC lives Semui by improving the quality of health
products we provide with the goal of making frst-in-
class products that make a difference for our custom-
ers,” he explained.
GC America, Inc., won the prestigious Deming Prize
Award earlier this year, the frst American dental com-
pany to ever win the award. They are the fourth company
in the United States ever to earn the award.
The Deming Prize commemorates the work of Dr.
William Edwards Deming, an influential figure in
Japan’s value of statistical quality control. Established
in 1951, the award represents an acknowledgment that
of exemplary efforts in Total Quality Management
(TQM). TQM is a
collection of systemic
activities that per-
meate an organiza-
tion to achieve their
objectives and satisfy
customers.
“Applicants for the
Deming Award need
to demonstrate they
have implemented
effective quality man-
agement methods,
established the structure for implementation and put
these methods into practice,” said Bogusz. “This is cen-
tered around customer-oriented strategies.”
He went on to explain that GC America demon-
strated a company-wide quality system that spanned
all departments, based off capturing customer
response. Everything centers on the system and
any breakdowns within the system are thoroughly
analyzed to find the cause. The goal is continuous
improvement, also commonly known as
kaizen.
Bogusz said the process was rewarding.
“What was most rewarding to me was seeing full
implementation of
kaizen into daily, weekly, monthly
activities and seeing this manifest within the Marketing
Team and GC America as a whole,” he said.
Bogusz also said that you never know when some-
thing from your experience may be needed, even from
school. During the Deming process, GC America needed
statistical analysis of new product sales gaps involving
the use of scatter-diagrams. He describes dusting off his
old college textbook to review how to do it. It worked:
GC America analyzed the sales to budget gaps and
implemented a modifcation to the new product launch
process to bridge those gaps.
Bogusz knows that marketing can be challenging.
However, it also means that you are involved with
so many aspects of both setting and driving strategy
related to future growth.
“Variety is the spice of life. Marketing, to me, is a daily
variety that is subject to swings where something you
are working on today is completely on the back-burner
tomorrow,” he said. “What I have learned in my work
history is that you need to be incredibly flexible and
somewhat emotionless when these swings occur. I abso-
lutely love the challenge this presents.”
by Terri Lively
Photos courtesy of GC America (top) and Carestream Dental (bottom).
Carestream Dental
Matthew Greer
CS 8100 3D extraoral imaging system
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