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behind the SCeneS BIOLASE James Hsu GALAXY BioMill When the team at BIOLASE began talking about developing the new GALAXY BioMill CAD/CAM Sys- tem, they knew how important dentist feedback would be to its success. The original idea for the GALAXY Bio- Mill came from customer feedback. Dentists were looking for ways to provide patients with the most tech- nologically advanced top-notch care possible, but also wanted something more to differentiate their practice. Many of them already used products made or distributed by BIOLASE, such as the WaterLase iPlus laser, the New- Tom 2D/3D Cone Beam systems and the 3Shape TRIOS scanner, but they wanted a complete solution that could take them from laser margin prep, to scan, to design and to mill in a matter of minutes. Armed with that information, BIO- LASE set out to develop the GALAXY BioMill, released earlier this year, and the LT version coming in early 2015. This mill comes complete with lab- grade features and precision, and when used with the 3Shape TRIOS POD digi- tal scanner, offers dentists one solution to scan, design and mill chairside. It’s part of BIOLASE’s streamlined digital workfow solution, a solution that offers products dentists can buy all at once or integrate into their practice needs over time.
The development process took about a year, and during that time Imaging Product Manager James Hsu stayed connected to his dentist customers, making sure they were creating a prod- uct that truly met their needs. “I take the voice of the customer and make sure it gets to the project devel- opment team so the end product truly addresses what the customer needs,” said Hsu, who’s been with BIOLASE for three years. “You have to put your fnger on the pulse of the customer, and really understand their needs so you can help them increase productivity with a bottom-line ROI advantage. And if you can’t make it yourself, you look for expert partners in the industry who are also willing to listen to the customer.” From the start, Hsu and the rest of the team had a frm grasp of what their dentist customers wanted, but they needed a little input from the lab side. They wanted to create a commercial- grade mill that dentists could easily use chairside, something Hsu said hasn’t been done before. That’s why they part- nered with imes-icore, a German-based CNC milling company that could help take the system to the next user level. That partnership, as well as the partnership with 3Shape, is one of the aspects of the project Hsu is most proud of, and he’s also proud of the profes- sional capabilities the mill provides. It can do so much more than other chair- side mills on the market, he said, giv- ing dentists plenty of options, whether they are interested in creating same-day crowns or custom titanium abutments. Hsu is excited about what the GAL- AXY BioMill means for the industry, and the advanced solutions it provides. He loved being part of the team that put the dentists’ needs frst to create a prod- uct that will improve the way they prac- tice. “Our true goal is always, always customer frst. They asked for technol- ogy for top-notch care, and the BioMill provides this solution, with a true cost savings to the practice as well,” Hsu said. “When I feel like a product fits that need and addresses the needs of what our customers tell us they want, that’s when I feel true gratifcation as a product manager.” by Renee Knight Photo courtesy of BIOLASE. Be Sure with DentaPure doesn’t require rocket science. But clean water does. • Uses water purifi cation technology developed for SPACE • Easy installation in minutes • Maintenance-free: no tablets, no shocking, no monitoring, no silver, no problem! • Provides PURE water for an ENTIRE YEAR Dentapurerocketscience.com
800.972.3543 Make your practice cleaner and learn about our special offer: Interested? Circle Product Card No. 48 ES534350_dpr1214_028.pgs 11.24.2014 23:16 ADV black yellow
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Digital impression benefits * Data is based on 123,757 BruxZir crowns manufactured digitally at Glidewell Laboratories through June 2013. †Projected shipping return date for your case should be verified with a Glidewell Laboratories representative. IPS e.max is a registered trademark of Ivoclar Vivadent. 1 Documented improvement in clinical accuracy compared to conventional elastomeric impressions* 80%
reduction in crown returns to lab for margin errors 60%
reduction in crown returns to lab for occlusion issues 55%
reduction in crown returns to lab for ft issues 30%
reduction in overall crown remakes 2 No inbound impression shipping cost and quicker case turnaround Your cases are transmitted electronically via the Internet, so you save on the cost of overnight inbound shipping ($7). Plus, your monolithic BruxZir
® Solid Zirconia, IPS e.max ® , Inclusive ® Custom Abutment or implant case can be fabricated and shipped back to your offce in as little as two days. † 3
$20 per unit off the list price When you transmit a digital impression and request a model-less restoration, we deduct the cost of the model and die work, saving you $20 off the list price. BruxZir and IPS e.max restorations made via digital impressions and without a model will cost you $79 per unit instead of $99. You’ll also save $40 per unit off the $299 per unit list price of Inclusive Custom Abutments or screw-retained implant crowns. Send us your next digital impression and put these benefits to work for your practice!
ALIGN TECHNOLOGY 3M ESPE 800-471-9758 www.glidewelldental.com GLIDEWELL LABORATORIES Premium Products - Outstanding Value Interested? Circle Product Card No. 49 ES533270_DPR1214_029_FP.pgs 11.21.2014 01:35 ADV black yellow
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