31
Annual Report 2008
loans
The strategy of enhancing the loan portfolio launched in previous years was on an
upward trend despite the financial recession in the latter half of 2008. even though
the global economic downturn did not take a major toll on the country’s financial
system, affect population incomes or undermine people’s paying capacity, certain
changes had to be introduced to the lending policies considering all the risks
involved. In general, the volume of loans Amrahbank provided to its customers in
2008 increased. For instance, retail customers received loans worth AZN 28.1
mln, which is a graphic example of confidence the bank has in customers in the
conditions of a financial recession. Amrahbank offers services involving corporate
banking, financing of organizational and commercial activities, loans for small and
medium-sized businesses, different business financing services, private banking,
consumer loans, automobile and travel loans, as well as loans for education and
refurbishment. The bank plans to enhance the loan portfolio and its share in the
bank’s assets, expand corporate banking and offer effective lending conditions to
customers, thus improving the level of service provided.
Amrahbank is attaching special importance to developing small and medium-sized
businesses and cooperating with corporate customers. since 2003, the bank has
been an agent bank for the National Fund on support for entrepreneurship under
the Ministry of economic Development. It is no coincidence that in addition to
helping private businesses for making profit, the bank’s credit lines have allowed it
the opportunity to diversify its lending policies. loans totaling AZN 11.3 mln were
provided to corporate customers last year. Amrahbank will continue to diversify
its loan portfolio and control systems in an effort to increase the share of the
population, small and medium-sized enterprises in the loan portfolio.
Amrahbank has succeeded in diversifying the scope of corporate customer loans.
support for private businesses, especially the allocation of loans to small and
medium-sized enterprises, have contributed to the development and profitability
of the sector.
ToTAL LoAns
mln AZN
2008
39.4
2007
38.2
Growth rate
3%
Loans to corporate
customers
11.3
Loans
to physical
entities
28.1
sTRucTuRe of coRPoRATe
cusTomeR cReDiTs
Amrahbank successfully
continued its lending policy
last year.
Manufacturing
38.4%
Construction
35.7%
Agriculture
19.4%
Trade
and services
6.2%
İllik hesabat 2008
32
amrahbank
pLAstİk kArtLAr
Amrahbank son dövrdə xeyli inkişaf etmiş bank kartları biznesinə böyük
əhəmiyyət verir, bu sahədə olan bütün yeniliklərdən istifadə edərək müştərilərin
maksimal rahatlığını təmin etməyə çalışır. bank VIsA International, Mastercard
və Azericard plastik kart sistemlərinin üzvü, Milli Kart Prosessinq Mərkəzinin
təsisçilərindən biridir. Amrahbank Azericard, Visa electron, Visa Classic, Visa
Gold kartları ilə yanaşı Mastercard Maestro, Mastercard standard, Mastercard
Gold, Mastercard Platinum növlü kartların da emissiyasını həyata keçirir. bank
Azərbaycanda ilk dəfə olaraq daha yüksək təhlükəsizlik səviyyəsinə malik çip
sistemli kartları tətbiq etmişdir. Ötən il plastik kartlarla əməliyyatlardan əldə olu-
nan gəlirlər artaraq 108,848 manat təşkil edib ki, bu da 2007-ci ilin göstəricisindən
37,06% çoxdur.
İnformAsİyA tExnoLoGİyALAri
Amrahbank müştərilərinə təqdim etdiyi xidmətlərin keyfiyyətini yüksəltmək,
habelə dəstək funksiyalı şəbəkə sisteminin fəaliyyətinə köməklik göstərmək
məqsədi ilə banklar üçün fundamental proqram təminatı məhsullarının
təchizatçısı kimi tanınan məşhur “temenos” şirkətinin “t24” proqram təminatını
əldə etdi. bu proqram müştərilərin hesablarının, bank xidmətlərinin və “back-
office” əməliyyatlarının daha səmərəli, operativ və təhlükəsiz idarə olunmasına
təminat verir.
Bank informasiya
texnologiyalarının tətbiqinə,
işgüzar proseslərin innovativ
qaydalarla avtomatlaşdırılmasına
xüsusi önəm verir.
DÖVRİYYƏDƏ OLAN KARTLARIN
sTRuKTuRu
Debet
88,97%
Kredit
11,03%
Kateqoriyalarına görə
Visa Electron
62,88%
Visa Classic
22,39%
Visa Gold
13,28%
Master / Cirrius
0,58%
Master Standard
0,29%
Master Gold
0,17%
Master Platinium
0,38%
İstifadə olunduğu əraziyə görə
Beynəlxalq
99%
Lokal
1%
bAnKomATLARin VƏ
Pos TeRmİnALLARin sAyi
Bakı
13
44
5
2
Regionlar
bankomatlar
POS terminallar
33
Annual Report 2008
pLAstic cArds
Amrahbank is attaching importance to the rapidly developing plastic cards sector,
trying to take advantage of technological innovations for the benefit of customers.
The bank is a member of VIsA International, MasterCard and AzeriCard systems
and a founder of the National Card Processing Center. In addition to AzeriCard,
Visa electron, Visa Classic and Visa Gold, Amrahbank circulates MasterCard
Maestro, MasterCard standard, MasterCard Gold and MasterCard Platinum
plastic cards. Amrahbank was the first Azerbaijani bank to start using more
secure chip cards. Revenue fetched by plastic card operations last year constituted
AZN 108,848, which represented a 37.06% increase over 2007.
informAtion tEcHnoLoGiEs
In order to improve the quality of customer service and facilitate
the operation of the in-house support network, Amrahbank has
acquired t24 bank software from well-known supplier temenos.
The software enables effective, prompt and secure management of
customer accounts, bank services and back-office operations.
The bank is attaching special
importance to the application
of information technologies
and innovative automation of
business processes.
NuMBER OF CARDS IN CIRCuLATION
Debit cards
88.97%
Credit cards
11.03%
category
Visa Electron
62.88%
Visa Classic
22.39%
Visa Gold
13.28%
Master / Cirrius
0.58%
Master Standard
0.29%
Master Gold
0.17%
Master Platinium
0.38%
Area
International
99%
Local
1%
numbeRs of ATms AnD
Pos TeRminALs
Bakı
13
44
5
2
Regions
ATMs
POS terminals