List of contents

Brief overview of the methodology

It was agreed that a qualitative methodology is the most appropriate approach for this type of research, since it is necessary to collect the opinions of specialists in order to find answers to the research questions. The data will be collected through individual interviews with representatives of travel companies and businessmen. Personal interviews will be conducted, recorded, transcribed and analyzed using the English language. Research plan This dissertation will consist of five chapters.

Outline of the study

The first chapter will present the purpose and objectives of the study, followed by the research questions and implications. The second chapter contains a critical review of the research literature regarding the purpose and objectives of the study. The third chapter explains the research methodology, including data collection methods, sampling, interview questions. The fourth chapter will summarize the main findings of the study. The fifth chapter will include a discussion of the results, conclusions and further proposals for conducting research for the development of the tourism industry in Uzbekistan.t promising areas for start-ups in Uzbekistan's tourism industry is iof Uzbek culture and hospitality. Others are

CHAPTER 2

Literature review

Innovation project in hotel business

Introduction

In the context of growing competition in the global tourism market, new ideas are needed to increase the attractiveness of our country as a promising tourist destination, effective mechanisms for the development of tourism infrastructure and new innovative approaches to promoting Uzbekistan as an interesting tourist destination. At the end of 2016, the President of Uzbekistan Shavkat Mirziyoyev signed the Decree “On measures to ensure the accelerated development of the tourism industry of the Republic of Uzbekistan”, which includes the creation and development of tourism infrastructure, simplification of visa procedures and provides for the creation of a Tourism Coordinating Council under the Cabinet of Ministers of the Republic of Uzbekistan. The creation of the Coordinating Council will allow coordinating tourism development activities between various ministries, departments and other business entities, as well as promptly consider and resolve issues related to the development of tourism in the country. Innovation and the development of new services are important strategic features for growth and sustainable prosperity for every industry, but especially for those industries where markets are saturated and customers choose products and services from all over the world, such as in tourism.
Today, most of the hotels use high-tech innovations. Let's list some of them. Sheraton Roma in the Italian capital has always tried to be in the leading group of high-tech hotels. His 640 rooms and suites are equipped with state-of-the-art technology and he was the first in the Sheraton international hotel chain to open an internet cafe with terminals for sending video postcards. Many world hotels note the need to re-equip rooms and introduce the latest electronic technologies, without which the modern world is simply unthinkable. If until recently, leading hoteliers say, customers paid more attention to the number of square meters of the room and amenities, now High-Tech is more and more in demand. For example, the Peninsula Hotels chain conducts special studies to study demand and introduce new technologies to the market. So, at The Peninsula Tokyo, which opened on September 1, each room has a wireless bedside control panel for air temperature, lighting, blinds, an alarm clock, a telephone, and audio systems. Also on the panel there is a button
for lighting the way to the bathroom at night so that the tenants do not wander in the dark. It is possible to transfer calls from a mobile to a landline phone in the room, you can listen to the radio via the Internet, which is not offered in all hotels. The bathroom has nail dryers and air humidifiers.(Suyunov Rakhim)