21. Computer Lib
/Dream Machines
1974
dialogue; with the computer composing sentences and
questions appropriately based on the student’s input and the
branching structure of the materials. Let us call such systems
SIC (Sequenced-Item Conversational) systems.
These three premises are united. For there to be dialogue
means there must be underlying graph structure of
potential sequences around which dialogue may be
generated; for there to be potential sequences means
breakpoints, and hence items.
Let us question each of the premises in turn.
1 Is dialogue pleasant or desirable?
Compulsory interaction, whether with a talking machine or a
stereotyped human, is itself a put-down or condescension.
(Note that on superhighways there is often a line of cars
behind the automatic toll booths, even when the manned
ones are open.) Moreover, faked interaction can be an
annoyance. (Consider the green light at the automatic toll
booth that lights up with a “thank you.”) Moreover, dialogue
by simple systems tends to have a fake quality. It is by no
means obvious that phony dialogue with a machine will
please the student.
2 Is the item approach necessary?
If the student were in control, he could move around in areas
of material, leaving each scene when he got what he wanted,
or found in unhelpful.
3 Are sequences necessary?
Prearranged sequences become unnecessary if the student
can see what he has yet to learn, then pursue it.
CAI: Unnecessary Complication
The general belief among practitioners is that materials for
computer-based teaching are extremely difficult to create, or
“program.” Because of possible item weakness and the great
variety of possible sequences within the web, extensive
experimentation and debugging are required. Each item must
be carefully proven; and the different sequences open to a
student must all be tested for their effectiveness. All possible
misunderstandings by a student need to be anticipated and
prevented in this web of sequences, which must be designed
for its coverage, correct order, and general effectiveness.
CAI: General Wrongfulness
Computers offer us the first real chance to let the human
mind grow to its full potential, as it cannot within the
stifling and insulting setting of existing school systems. Yet
most of the systems for computer-assisted instruction seem
to me to be perpetuating and endorsing much that is wrong,
even evil, in our present educational system. CAI in its
conventional form enlarges and extends the faults of the
American educational system itself. They are:
• Conduciveness to boredom;
• The removal of opportunities for initiative;
• Gratuitous concerns, both social and administrative
(“subject,” “progress” in subject);
• Grades, which really reflect commitment level, anxiety, and
willingness to focus on core emphasis;
• Stereotyped and condescending treatment of the student
(the “Now-Johnny” box in the computer replacing the one
that sits before the class);
• The narrowing of curricula and available materials for
“results” at the expense of motivation and generalized
orientation;
• Destructive testing of a kind we would not permit on
delicate machinery; and,
• An overt of hidden emphasis on invidious ratings. (Ungraded
schools are nice—but how many units did you complete
today?)
There are of course improvements, for instance in the
effects of testing. In the tell-test, tell-test nattering of CAI,
the testing becomes merely an irritant, but one certainly not
likely to foster enthusiasm.
311
;
the
NEWMEDIA
READER
But Isn’t CAI ‘Scientific?’
Part of CAI’s mystique is based upon the idea that teaching
can become “scientific” in the light of modern research,
especially learning theory. It is understandable that
researchers should promote this view and that others should
fall for it.
Laymen do not understand, nor are they told, that
“learning theory” is an extremely technical, mathematically
oriented, description of the behavior of abstract and
idealized organisms learning non-unified things under
specific conditions of motivation and non-distraction.
Let us assume, politely, that learning theory is a full and
consistent body of knowledge. Because of its name, learning
theory has at least what we may call nominal relevance to
teaching; but real relevance is another matter. It may be
relevant as Newtonian equations are to shooting a good
game of pool: implicit but without practical bearing.
Because of the actual character of learning theory, and its
general remoteness from non-sterile conditions, actual
relevance to any particular type of application must still be
demonstrated. To postulate that the theory still applies in
diluted or shifted circumstances is a leap of faith. Human
beings are not, taken all together, very like the idealized
pigeons or rats of learning theory, and their motivations and
other circumstances are not easily controlled. Studies
concerned with rate of repetition and reinforcement are
scarcely relevant if the student hates or does not understand
what he is doing.
I do not mean to attack all CAI, or any teaching system
which is effective and gratifying. What I doubt is that SIC
systems for CAI will become more and more wonderful as
effort progresses, or that the goal of talking tutorial systems
is reachable and appropriate. And what I further suspect is
that we are building boredom systems that not only make
life duller but sap intellectual interest in the same old way.
Should Systems ‘Instruct?’
Drill-and-practice systems are definitely a good thing for the
acquisition of skills and response sets, an improvement over
workbooks and the like, furnishing both corrections and
adjustment. They are boring, but probably less so than the
usual materials. But the CAI enthusiasts seem to believe the
same conversationalized chunk techniques can be extended
to the realm of ideas, to systems that will tutor and chide,
and that this will provide the same sort of natural interest
provided by a live tutor’s instruction.
The conventional point of view in CAI claims that because
validation is so important, it is necessary to have a
standardized format of item, sequence and dialogue. This
justifies turning the endeavor into picky-work within items
and sequence complexes, with attendant curricular freeze,
and student inanition and boredom. This is entirely
premature. The variety of alternative systems for computer
teaching have not even begun to be explored. Should systems
“instruct” at all?
‘Responding Resources’ and ‘Hyper-Media’
At no previous time has it been possible to create learning
resources so responsive and interesting, or to give such free
play to the student’s initiative as we may now. We can now
build computer-based presentational wonderlands, where a
student (or other user) may browse and ramble through a
vast variety of writings, pictures and apparitions in magical
space, as well as rich data structures and facilities for
twiddling them. These we may call, collectively, “responding
21. Computer Lib
/Dream Machines
312