Human Resources Management Strategies of Taiwan-based Enterprises in Vietnam

Participant 
Job title 
Tenure 
(years) 
Working area 
(North, Middle, 
South) 
Company category 
A 
CEO 
8 
South 
Manufacture 
B 
CEO 
5 
North 
Trading company 
C 
CFO 
3 
South and Middle 
Manufacture 
D 
General 
Manager 
2 South 
Manufacture 
E 
Supervisor 
4 
North 
Manufacture 
F 
Vice 
General 
Manager 
5 South 
Manufacture 
Table 4: The Brief Description of Participants 
3.1.2 Instrument 
The in-depth interview is main instrument used in the research. There are 9 
interview questions prepared for the interview. The questions focus on 
participants’ 

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background, the challenges on HRM that their company faces with which spotlight the 
problems of cross-cultural management and human capital; and the solutions to 
overcome with difficulties such as employ local managers, offer training and 
development programs, and implement incentive and compensation policy to 
employees. The interview questions were given to participants via email, Line in order 
to communicate conveniently. Owing to bring about Taiwanese participants response 
smoothly, the interview questions were translated into Chinese and send to them in 
advance. 
3.1.3 Procedure 
Researcher took the first step to one more confirm the purpose of the research 
paper and come up with the interview questions that makes sense with the literature 
review part, follow step will be found out suitable participants and invited them 
participate in-depth interview, and Taiwanese expatriate managers in Vietnam are good 
selection for this interview. Afterward, the researcher sent the interview questions with 
Chinese version to participants, of course that the interview questions have reviewed by 
professor. Due to the geographical distance, researcher has arranged different time for 
each participant to interview.
Prior to the interview, the researcher begins with the introduction of herself and 
explanation of the research purpose. There are four face to face interviews and other 
two through Line call interview, all the interview were conducted in Chinese. Each 

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interview lasted between 20 to 30 minutes and consisted of some general questions and 
further interview questions. Participants firstly asked some basic questions such as 
tenure, job title, working area, followed with 9 interview questions along with some 
additional ones based on their responses. Participants did not hesitate and feel free to 
answer the questions. Whole interview process was smoothly completed and researcher 
recorded carefully the interview contents as well.